Privacy Policy

At Excellent Floor Care Services (EFCS), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect the information you share with us when you use our website or services.

Information We Collect

We may collect personal information that you voluntarily provide to us, such as your name, phone number, email address, and service address, when you fill out an enquiry form, request a quote, or subscribe to our updates.

How We Use Your Information

• To respond to your enquiries and provide the floor polishing and cleaning services you request.
• To schedule site assessments and service appointments.
• To send you quotes, service updates, and offers you have opted in to receive.
• To improve our services and website experience.

Sharing of Information

We do not sell or rent your personal information. We may share information only with team members and trusted service providers who help us deliver our services, or where required by law.

Data Security

We take reasonable measures to protect your information from unauthorised access, use, or disclosure. However, no method of transmission over the internet is completely secure.

Cookies

Our website may use cookies and similar technologies to understand how visitors use the site and to improve your experience. You can control cookies through your browser settings.

Your Choices

You may request access to, correction of, or deletion of your personal information at any time. You may also opt out of marketing communications.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please reach out to us through our Contact page.